I have been a loyal customer to Temu for several years now, I've bought many many and more things from you guys, and I've only requested returns a very few times. On my last order #PO-037-06065727908391620, I responded to one of your emails offering 3 items for $0.01. I chose the 3 items, plus 12 others, and placed the order. The order was supposed to be delivered between Feb 21 & Mar 1st. Well, I received my order today, but I only received the 12 items I added to the order with the 3 items for $0.01 each. Why did I not receive those items??? I'm very upset about this, as I feel I was fooled. Can someone give and explanation??? Thanks, Irene P****
I placed an order with the number PO-203-16254830103590280 on March 6, 2025 at 19:58 through Temu. Just 1 minute after placing the order, I submitted a return request. As of today, 76 days have passed. This means 46 days have passed beyond Temu’s promise of a “refund within 30 days.” Temu has not fu...
I realized I made an error with my order from Temu and promptly asked for a refund. The details indicate that the refund for my order from February 12th was expected to be credited to my card by February 19th. Yet, here I am, still waiting for my funds. I reached out to my bank to get clarity on the...
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