We purchased a Tefal toaster a month ago, but it doesn't heat properly, making it impossible to use for toasting. Even when the machine is turned on, it remains cool to the touch. The device is completely ineffective and does not fulfill its primary function.
When we returned the product to the store, they refused to issue a refund, even though the toaster is brand new and unused. How can a toaster that doesn’t heat be expected to make toast? This is clearly a defective product. I request urgent assistance to resolve this issue, as the product is not fit for purpose. Please process a refund or replace the unit immediately.
During the month of May, I purchased a Tefal 9845 Ultimate Pure steam iron. Today, the automatic light turned on, and the iron's heating performance was noticeably worse than usual, with the appliance failing to heat at all on occasion. How is it possible that a brand-new iron could have such issues...
My Tefal toaster is out of warranty, and it recently broke down with an issue in the button. I took it to a Tefal service center, but it's been nearly two months without any updates. I keep calling them, and all I get are responses like "It's being checked," "The button needs replacing," "It's out o...
When I opened the box, I saw that the Tefal iron's bottom was scratched, the steam level was very low, and the steam boost function didn't work. It was disappointing to see such bad quality in a brand-new item, especially from a company like Tefal. I called customer service right away, but all they ...
I bought a Tefal FW2018 Easy Fry & Grill & Steam+ oil-free fryer from Media Markt on November 19, 2023. That night, we tried using it, but it made so much steam, like when water boils in a kettle. After we took out the device, we found water inside, making puddles around the lid. We also use the sma...
I have been experiencing serious issues with my Tefal Easy Fry Grill. It either excessively dries out food or fails to cook it properly. I’ve noticed this problem across various items. For example, potatoes remain undercooked or cook unevenly, and chicken turns out excessively dry. This appliance i...
Comments