TEB Mobile Lockout & Zero Help
As a public official, my institution reached an agreement with TEB Bank. My account was restricted after installing and activating the mobile app, despite the fact that I entered the proper password. Despite multiple contacts to customer service, no action was taken. When I communicated with the team leader, they promised to promptly handle the matter with the bank, but no action was performed. It's outrageous that new clients are already weary and then urged to attend a branch, which makes no sense. Customer support attempts to assist with worthless information such as 'You're flagged in the system, we can't see your details' while constantly shifting blame to the branch. I'm really considering terminating relations with TEB Bank. As soon as money is deposited in my account, I will transfer it to another mobile app. TEB Bank's attitude is reprehensible, and I hope others do not succumb to it.
Dear Customer, Your message sent to the sikayetvar.com website has been received by our Bank, and you will be informed as soon as possible. Sincerely, TEB
"Why is there a customer service restriction? We just became customers and are already experiencing issues. I can't use the mobile application."
