TEB Bank promoted a campaign offering ₺50,000 interest-free credit to new account holders. I opened an account specifically to benefit from this offer, and I met all the conditions they listed. However, they did not provide the interest-free credit and instead offered me options with interest. I even contacted customer service to clarify the issue, but I was only given generic answers that didn’t solve anything. When I decided to close my account due to this, I was told I had to visit a branch, even though everything was handled remotely during the account opening process. I don’t understand why closing the account can’t be done the same way. I want my account to be closed immediately, as I no longer wish to be a customer of this bank.
My statement from TEB Bank showed a ₺500 bonus if I spend ₺500, according to a communication I got on August 25, 2025. On the last day of August, when the deadline to participate was, I spent ₺539 using my card that ended in 2531. I was informed on September 9 that my statement would reflect the 500...
I recently applied for a credit card through the Akbank app after seeing a campaign that offered an interest-free cash advance of ₺25,000. This seemed like a great opportunity, so I went ahead and applied. My credit card arrived, but when I inquired about the cash advance, I was told they couldn’t p...
Applying for a ₺20,000 loan with zero interest was completely deceptive! I successfully submitted my application using my mobile device and it was approved. Nevertheless, while transferring funds to my account, I, like many others, had to switch between the mobile app, branch, and customer service. ...
I applied two days ago to close my TEB Bonus credit card and bank accounts, and I have been struggling with the process ever since. I tried contacting the phone branch multiple times but couldn’t get any results. I also attempted to reach them by email, but they were unable to assist me. My request ...
TEB Bank places a hold on my credit card for ₺1200, which is just €26, even though I use the card abroad and have a low limit. Even the slightest delay results in a hold, regardless of any promise to pay. They cause hardship without any legal right to do so. It's unbelievable that such a large bank ...
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