About three months ago, I bought a new children's smartwatch. Strangely, even before removing the first layer of protective film, the watch's pin did not hold. I agreed to pay ₺100 for a new watch, believing it was unused. Then it wouldn't make video calls, and the internet stopped working. They corrected it and returned it to me. Later, it failed to read the SIM card and was returned to the service facility. They stated it had been repaired. I said I no longer wanted the watch, but my request was denied. Now I'm wondering why a company that replaces used phones for a price doesn't offer a remedy for a device with so many flaws. It's as if I bought a second-hand watch; they keep delivering me a device that has been mended several times. There is nothing else to say; the situation is extremely awful and unacceptable.
I have had a disappointing experience with Turkcell, which I now regret. My daughter’s smartwatch has been broken for months and was not in use, yet I discovered that I was billed ₺320 instead of the monthly ₺65 payment. Since the watch was broken, my daughter, in her childlike curiosity, connected ...
I purchased the TCL MT42X smartwatch from Inegol Media Markt, thinking it was a quality product. After inserting a Türk Telekom SIM card, the watch displayed a "No SIM card" error just one week later. Assuming the issue was with the SIM card, I got a new one, but the problem persisted. TCL's custome...
I purchased a Huawei FIT2 smartwatch, and before its warranty expired, it stopped charging. Upon sending it for repair, the service center claimed "user error" and demanded an outrageous ₺7300 service fee, citing scratches on the screen as justification. However, I sent it for repair due to charging...
Despite the warranty being valid, they want me to puy up almost the price of the phone!! the phone suddenly shut down and wouldn't turn on, I sent it to the authorized service center, and they claimed to have fixed it before sending it back. However, the same problem persisted, so I sent it back ag...
I bought two smart Wiky Watch SIM card kids' watches from the Teknosa store for my daughters. To avoid any problems, I extended my children's insurance and warranties and even obtained additional insurance coverage. I paid extra for all of this. In the third year, they claimed that the batteries wou...
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