Tchibo Bracelet Broke Quickly, Store Refused Return Without Receipt
I purchased a bracelet from Tchibo, and it broke within a very short time. When I went to the store to address the issue, they asked for the receipt, which I hadn’t thought to keep. Despite explaining that I paid with a credit card and had the transaction slip, they refused to process the return.
Last year, the same store took a defective T-shirt from me for inspection, and I never got it back. They seem unwilling to offer solutions, and the poor quality of their jewelry is evident. I’m very frustrated and plan to share my experience with others.
The translation of the provided text from Turkish to English is: "My problem was resolved. The damaged product was returned and replaced. My condolences. I wish you patience. I bought the product from Av. Ayşe Batumlu Kayaka. Thank you."
