Sürat Kargo Lost My Parcel
Greetings, I send my compliments. My tracking number, 24324214421069, with the name S***** G****, went missing at the Sürat Kargo Adana transfer hub. I've previously sent an official letter, along with the invoice, regarding this loss. I am already a victim of this incident, and the pain continues. When will you complete the process and reimburse my money? Could you please speed up the resolving process? There has been no reaction concerning the IBAN. Why are we going through this ordeal? If I do not receive a response, I may have to take legal action to protect my rights. It cannot be this difficult for you to get back to us. I ask the authorities to swiftly address and settle this grievance.
Dear Customer, First of all, thank you for choosing Sürat Kargo. Our Solution Center is creating solution alternatives to turn your experience into satisfaction, and we will contact you swiftly. If you send any complaints, information, suggestions, feedback, or solution requests regarding our products and services, we will also get in touch with you. We thank all our customers who share their opinions and suggestions with us for their trust in our brand. Best regards, Sürat Kargo A.Ş. Customer Experience Management #WeAreSwift
