On November 29, the authorised branch of Sürat Kargo stated that my package was delivered to me, but I have yet to receive it. Your tracking number is 20013958972158. I reached out for information and was informed that the package had been delivered, but that is simply not accurate. I find it hard to comprehend how this situation could arise or the way Sürat Kargo functions. It seems like my package has either been mishandled or is completely lost. I would appreciate a prompt resolution to my issue, and I kindly ask that my package be delivered to me without any further delays. This situation has led to a lot of unnecessary stress, and I sincerely hope Sürat Kargo resolves this issue quickly.
Although my shipment with tracking number 15066204218131 was dispatched on Wednesday, I received a message on Friday stating that it “could not be delivered.” When I called the Branch today (Monday), I was told that my package would definitely be delivered within the day and no later than 19:00. Bec...
Sürat Kargo, with tracking number 37242371751515, sent a message saying my package had been delivered, but it is nowhere to be found. When I called the Alibeyköy Sürat Kargo Sağlık branch, they told me it had already been delivered. The next day, they said the package was actually at the branch and ...
On September 5, I received information from Sürat Kargo that my package with tracking number 10122721411817, collected from the customer, was at the transfer center. Since then, for 4 days, there has been no further movement. When I called the Güngören Branch, I was told I would need to wait 1 week ...
Today at 16:34, I saw that my cargo, which was meant to be delivered by Sürat Kargo in Ankara, was showing "no news" in the tracking system. It's difficult for me to grasp how a shipment could go missing or be misplaced upon arriving in Ankara. I promptly submitted the required complaints through th...
I sent a shipment containing clothes with a total value of ₺5,000 via Sürat Kargo on 24 November. My cargo with tracking number 17820411156511 has been lost and despite the time that has passed, it has still not been found. When I contacted the Nazilli Sanayi branch, they told me to ask the Bursa Gü...
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