Sürat Kargo has been holding my package at the İkitelli transfer center for the past four days with no movement. Although the delivery date is marked as today, the package is still stuck in the same location. I tried contacting customer service but couldn't get a clear response. The delay has become exhausting, and I'm genuinely surprised by how long it's taking. I expect my package to be delivered to me as soon as possible. This kind of service is unacceptable, and I'm hoping for a prompt resolution.
My package has been stuck at the Maltepe Transfer Centre for days now, and it was supposed to arrive in just one day in Istanbul. I'm fed up with waiting, especially because the item is important and I handed it over to the courier expecting it to arrive on time. This hold-up is stressing me out and...
I am extremely disappointed with Sürat Kargo. I’m still waiting for my package that was sent from Istanbul on 12.12.2024. It hasn’t arrived yet, and today is 18.12.2024. As of December 14, 2024, the tracking system indicates that it is stuck at the Diyarbakır transfer centre with no updates. I’ve re...
My package with tracking number 48672173950239 has been stuck at the transfer centre since November 1, 2024, and after 11 days, there’s still no update. I’ve been trying to call the local branch, but I can’t seem to get through. I’ve been trying to reach Sürat Kargo’s customer service for a week, an...
I recently had an issue with Sürat Kargo that has left me very upset and dissatisfied. My package was collected by the Gürsel branch on September 2nd, and the next day, it was marked as out for delivery by the Çamlıca branch. However, it wasn’t delivered, and I didn’t receive any updates. I patientl...
On 15/11/2024, a food package was sent via Sürat Kargo, but as of 19/11/2024, it still hasn’t been delivered and is reportedly stuck in a transfer vehicle. I reached out to the branch to enquire about the delivery timing, and I was informed that it might take an additional two days. This means the d...
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