My package has been stuck at the Maltepe Transfer Centre for days now, and it was supposed to arrive in just one day in Istanbul. I'm fed up with waiting, especially because the item is important and I handed it over to the courier expecting it to arrive on time. This hold-up is stressing me out and it's also a hassle for the sender, who’s dealing with the same issues. I’ve noticed a lot of people talking about the same issues, and it makes me curious why these problems keep happening. I need a solution right away. It's not right to put customers in this situation, and I really hope Sürat Kargo steps up and fixes this problem for good.
Sürat Kargo has been holding my package at the İkitelli transfer center for the past four days with no movement. Although the delivery date is marked as today, the package is still stuck in the same location. I tried contacting customer service but couldn't get a clear response. The delay has become...
I am extremely disappointed with Sürat Kargo. I’m still waiting for my package that was sent from Istanbul on 12.12.2024. It hasn’t arrived yet, and today is 18.12.2024. As of December 14, 2024, the tracking system indicates that it is stuck at the Diyarbakır transfer centre with no updates. I’ve re...
My shipment with Sürat Kargo, tracking number 37219173262101, has not been delivered for nearly two weeks. I’m located in Sultanbeyli, Istanbul, and my package is currently at the Sancak Branch. Every day, I receive a message saying “out for delivery,” followed by another saying “you can pick it up ...
On December 27, my supplier in Istanbul shipped my products, but it has been a week, and my package is still sitting at the Sürat Kargo Branch. I waited on hold with the main office for 32 minutes the first time and 42 minutes the second time but couldn’t reach anyone. I then contacted the call cent...
My package with tracking number 48672173950239 has been stuck at the transfer centre since November 1, 2024, and after 11 days, there’s still no update. I’ve been trying to call the local branch, but I can’t seem to get through. I’ve been trying to reach Sürat Kargo’s customer service for a week, an...
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