While trying to purchase a product through Supercell using Papel, I repeatedly encountered an error saying that the address ppaidsecureui.papel.com.tr refused to connect. Because of this, I have been unable to buy the item I want. This issue has occurred many times throughout the day, and I am completely unable to complete the payment step.
There has been no charge or pending transaction, but being unable to use the service at all is causing me inconvenience. I request that the Papel system used in Supercell payments be fixed so it works properly, and that this connection error be resolved as soon as possible.
I attempted to purchase a Diamond Pass from the Supercell Store, but the website kept showing an error message. I retried the transaction 2–3 times, and each time, the payment was taken from my card despite the purchase not going through. No refund has been issued so far. When I contacted the Super...
We purchased the Brawl Pass Plus for ₺399 through the Supercell Store, and the payment was successfully taken from our bank. However, there’s been no change in the game, no confirmation receipt, and no response from support. I request an immediate fix so that the Brawl Pass Plus is applied to our a...
I want to change the email address linked to my Clash of Clans account. I recently created a new Gmail address and would like to transfer my account to this new email. However, I keep receiving the error message “Supercell email change request rejected.” For the past two days, I have tried four to ...
I recently discovered that Supercell charged my Yapı Kredi Bank card for a large amount without my permission or prior knowledge. I never authorized any such payment, and I have no idea how the company accessed my card details in the first place. This raises serious concerns about payment security a...
Today, between 10-11 AM, I made a purchase from the Supercell Store for a Brawl Pass Plus and paid the amount, but it has been 4-5 hours, and it still hasn’t been credited to my account. This situation is very frustrating, and I am urgently requesting someone to contact me as soon as possible. I exp...
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