We purchased the Brawl Pass Plus for ₺399 through the Supercell Store, and the payment was successfully taken from our bank. However, there’s been no change in the game, no confirmation receipt, and no response from support.
I request an immediate fix so that the Brawl Pass Plus is applied to our account, or a full refund if the issue cannot be resolved promptly. Supercell, please address this as soon as possible.
Today, between 10-11 AM, I made a purchase from the Supercell Store for a Brawl Pass Plus and paid the amount, but it has been 4-5 hours, and it still hasn’t been credited to my account. This situation is very frustrating, and I am urgently requesting someone to contact me as soon as possible. I exp...
On 09/05/2025, I purchased Brawl Pass Plus at a discounted price of ₺180 from my own account in Brawl Stars using my Samsung Galaxy S23 device. The product was successfully added to my account. However, just a few minutes later, I received an SMS from my bank stating, “We are temporarily blocking y...
On November 1, 2025, I purchased the Gold Pass and an additional $1 in-game item for Clash of Clans through the Supercell Store using my Tosla physical card from Balıkesir. A total of $5 was charged to my card (receipt/transaction number: 133896450). The payment was made through my Clash of Clans ac...
I attempted to purchase a Diamond Pass from the Supercell Store, but the website kept showing an error message. I retried the transaction 2–3 times, and each time, the payment was taken from my card despite the purchase not going through. No refund has been issued so far. When I contacted the Super...
Last night, while I was asleep, my bank account was charged 6.99₺ for a Brawl Pass purchase on Supercell without my knowledge or permission. I only found out when I checked my account. This unauthorized transaction is unacceptable. Supercell, if you see this message, I urgently request a full refund...
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