I Face Unauthorized Payment Issue with Supercell Charging My Bank Card

Özlem
Özlem
Supercell
August 11, 2025 11:35 PM58

I recently discovered that Supercell charged my Yapı Kredi Bank card for a large amount without my permission or prior knowledge. I never authorized any such payment, and I have no idea how the company accessed my card details in the first place. This raises serious concerns about payment security and data protection.

I have not made any recent in-app purchases, nor have I shared my payment information with anyone. The fact that a charge of this size could be processed without my consent has left me feeling frustrated and financially harmed.

I am formally disputing this charge and demanding an immediate full refund of the unauthorized amount. I also expect Supercell to investigate how my card information was obtained and to provide assurances that such an incident will not happen again. This matter needs urgent resolution to prevent further unauthorized transactions.

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