Over the past month, I’ve been actively playing on Superbahis.com, mainly in the live casino and casino sections, and I’ve lost approximately 50,000 TL. When I applied for the Monday loss bonus, I was told that I wasn’t eligible because I supposedly “didn’t click the button.”
On Fridays, Superbahis promotes a 100% bonus, but even when I play the specified games and lose money, the next day I’m told things like “You didn’t click the button” or “You used another bonus,” and my bonus never gets credited. Additionally, the first deposit bonus is advertised as 300%, yet they ask you to wager large amounts first and then refuse to apply the bonus.
Whenever I contact live support, the chat is often ended with a message like “We can’t communicate this way,” and no real help is provided. My username is 1649*.
No actual solution has been offered — instead, new excuses keep being made each time.