I Deposited ₺1500 on Superbet but Was Denied My Loss Bonus Without Justification

profile
April 10, 2025 9:07 pm
26

I deposited ₺1500 into my Superbet account, lost it all over the course of a week, and then applied for the advertised 30% loss bonus. According to their promotion, I should have been eligible. However, my request was abruptly rejected without any real explanation. When I contacted live support, someone named H told me I had “no entitlement” to the bonus. I asked why, and they simply replied that it's determined "automatically by the system based on withdrawals"—even though I haven’t made any withdrawals at all!

I’ve been playing on the platform for over a week and haven’t won anything. The games feel manipulated, and now they’re even refusing to close my account after I asked them to.

June 18, 2025 4:00 am (2 months after complaint)

Similar Complaints

Superbetin Refuses to Pay My 10% Betting Cashback Despite Heavy Losses

profile
February 10, 2025 4:05 pm
25
Superbetin Refuses to Pay My 10% Betting Cashback Despite Heavy Losses

Superbahis Refuses to Add My Bonuses Despite Losing 50K in Casino Games

profile
Aıjamal
September 14, 2025 8:08 pm
53
1
Ali is completely dissatisfied with the result

Supertotobet Deleted My Winnings Over Bonus Merge I Never Approved

profile
April 29, 2025 2:18 am
123
Report a Similar Issue