Sugo Locked My Account and I Demand Withdrawal of My Earned Diamonds
Today, I discovered that my Sugo account has been locked, and I can no longer log in. If Sugo does not intend to reopen my account, fine — but I demand that my earned balance be transferred to my bank account.
I spent countless sleepless nights working hard to earn those diamonds legitimately through messaging activities. I never engaged in any unfair practices. Before the account was locked, I had over 82,000 diamonds, not even counting the bonus diamonds that were supposed to arrive overnight.
My account was registered with the phone number 0543*53 under the username "S**." I have already emailed Sugo Support, but have received no response so far.
I respectfully request that Sugo release my accumulated earnings and process my payment immediately. Players who invest time and effort honestly should not be left with nothing.
Dear User a***, First of all, we would like to express our regret for the situation you have experienced. Your complaint has been taken into consideration by us, and I have immediately initiated the process to take the necessary actions. You can be assured that once our checks are completed, we will provide you with fast, accurate, and solution-oriented support as soon as possible. We are always here to serve you better. Best regards, Sugo Support Team
A*** Dear User, First of all, we would like to express our regret for the situation you have experienced. In order to resolve your complaint as soon as possible and provide you with quick support, we have a small request so that we can check your relevant transactions: If you remember, could you share with us your Sugo ID number or information such as the email address or phone number associated with your account? After receiving this information, we will carefully review the process and get back to you as soon as possible. Thank you for your interest and understanding. Please know that we are always here for you. Best regards, Sugo Support Team
