My account on the Sugo mobile app, which I use under the username “Rose”, was banned yesterday without any explanation. When I try to log in, I receive a message that says “User has violated the agreement and rules.” My account had approximately 75,000 diamonds, and I’ve been negatively affected by this situation.
This is the first time I’ve encountered such an issue, and I haven’t yet contacted Sugo customer service. I request that my account be reinstated immediately. If that’s not possible, I ask that the value of my diamonds be refunded and transferred to my bank account (IBAN). I kindly request that this issue be resolved as soon as possible.
I have been using the Sugo chat application for several months with the user ID 75915547. On the night of 25.06.2025 at 22:59, my account was suddenly banned without warning, and I have been unable to log back in since. Not only was my account closed, but my phone was device-banned, and my agency wa...
I was using the Sugo app on my iPhone, and today, without any warning or explanation, my account was hit with a device ban. My account has about 100,000 diamonds, and I have never violated any rules. My username and the last four digits of my registered phone number are 4946. I have not yet contact...
Today, I discovered that my Sugo account has been locked, and I can no longer log in. If Sugo does not intend to reopen my account, fine — but I demand that my earned balance be transferred to my bank account. I spent countless sleepless nights working hard to earn those diamonds legitimately throu...
In February, my account on the Sugo app was banned without any explanation, and I haven’t been able to log in since then. The screen only shows the message “Your account has been banned” with no further details. There was no balance in my account, and I am not aware of having done anything that viol...
I’m writing this because my Sugo account was unfairly shut down without any explanation. The message I received claimed there were suspicious activities or violations, but I haven’t done anything wrong. I haven’t broken any rules or policies, and I certainly haven’t engaged in behavior that would ju...
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