My Sugo Account Has Been Locked

I am using the Sugo app in Turkey. Today, my account was locked and I can no longer log in. If you decide not to reopen my account, that’s fine — but please transfer my remaining balance to my bank account. I worked extremely hard to earn those diamonds, staying up many nights without sleep. I did not earn them unfairly; I earned them only through messaging. Excluding the bonus diamonds that were supposed to arrive tonight, I had over 82,000 diamonds in my account. Here are my details: Registered phone number: +90 543 283 **** Username: Selin I already sent an email to Sugo support but have not received a response. Please help me. IBAN: TR41 0006 2001 1840 0006 62** ** Ayşe İ*** – Garanti Bank