I Face Sudden Ban on Sugo Chat and Lose 827,000 Diamonds

Dear User h****, First of all, we would like to express our regret for the situation you have experienced. Your complaint has been taken into consideration by us, and I have immediately initiated the process to take the necessary actions. You can be assured that once our checks are completed, we will provide you with fast, accurate, and solution-oriented support as soon as possible. We are always here to serve you better. Best regards, Sugo Support Team

Dear User, First of all, we would like to thank you for the detailed information you have provided and express our regret for the dissatisfaction you have experienced. System checks have revealed that multiple agency invitations were sent to different users within the application from your account with ID: 75915547. This situation is clearly against the Sugo Community Guidelines. As Sugo, our main policy is to prioritize the safety of our users and to ensure a fair environment within the platform. Direct user solicitations such as “Do you have an agency?”, “Join my agency”, or “Let me add you to my agency” are strictly prohibited as they endanger both individual privacy and system integrity. Despite receiving several system warnings regarding these rules, due to the repeated occurrence of the same behavior, unfortunately, a permanent action has been taken on your account and access from the relevant device has also been restricted. No deduction or transfer has been made from your diamond balance; however, access to the account has been closed in accordance with our system policies. To prevent such situations from happening again, we invite all our users to carefully read the rules and to be as sensitive to community order as they are to their individual security. Thank you for your attention and understanding. Sincerely, Sugo Support Team