Approximately 2–3 days ago, my chat account on the Sugo app was closed with a message stating, “Your account has been deleted due to an application violation,” even though I had not received any prior warning. After this message, I was no longer able to log into my account at all. Before my account was closed, I did not engage in any action or behavior that I believe violated the app’s rules.
I contacted Sugo to understand and resolve this situation, but I have not received any response so far. Not being informed about why I received a violation or which rule I allegedly broke makes this situation feel unfair and gives the impression that my account was closed arbitrarily.
I am requesting that my account be reopened and that I be provided with a clear, written explanation of the specific reason and rule violation that led to this action. I want my account to be restored.
I have been using the Sugo chat application without any issues in my purchases or account activities. Despite this, my account was suddenly closed without any warning or explanation. I do not engage in activities like inappropriate messaging, and I have not received any prior notifications about rul...
My Sugo account was closed about 10 hours ago for an alleged “rule violation,” but I did not receive any email or in-app notification about the decision. Because of this, I have no idea which rule I supposedly violated or on what basis my account was closed. I only used my account to chat with frie...
My Sugo account was abruptly closed without any prior notice, displaying a message saying, “Your account has been banned on this device due to suspicious activity and violations.” I have no idea what this means or what violations I supposedly committed. This sudden closure is frustrating and confusi...
I’m writing this because my Sugo account was unfairly shut down without any explanation. The message I received claimed there were suspicious activities or violations, but I haven’t done anything wrong. I haven’t broken any rules or policies, and I certainly haven’t engaged in behavior that would ju...
I want to know why my Sugo account was suspended. I received no warning, no explanation, and have absolutely no idea what triggered this action. As a regular user who has never violated any rules or terms of service, I’m completely baffled by this suspension. I haven’t committed any violations, I h...
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