I Report Account Ban on Sugo Chat App After ₺300,000 VIP7 Purchase
I was using the Sugo chat application, where I had a VIP7 level account and had spent approximately ₺300,000 on in-app purchases. Despite my long-term and significant financial investment, my account was suddenly closed without any prior warning or valid explanation. This situation caused me serious financial harm and emotional distress, as I lost access to the account I had dedicated both my time and money to.
I firmly believe that this platform operates unethically. The system manipulates its users, exploiting women and charging men excessive amounts of money to maintain interactions. After experiencing these issues first-hand, I have taken legal steps and prepared a detailed complaint report. I will present all the negative aspects of this platform to the authorities without hiding any details.
I strongly urge the responsible authorities to investigate this application and take immediate action. I demand that my account be restored along with an official apology and compensation for my financial losses. Furthermore, I believe that the Sugo app should be banned in Turkey to protect other consumers from experiencing the same exploitation. I request urgent action to prevent further abuse.
Dear User a**, First of all, we would like to express our regret for the situation you have experienced. Your related complaint has been taken into consideration by us, and I have immediately initiated the process to take the necessary actions. You C. be sure that after our checks are completed, we will provide you with fast, accurate, and solution-oriented support as soon as possible. We are always here to serve you better. Best regards, Sugo Support Team
Dear User, First of all, we would like to thank you for this serious feedback you have shared with us and express our sincere regret for the situation you have experienced. In the preliminary checks, no active account record could be found in our system for the ID number you provided. In order to support you in the most accurate way, we kindly ask you to share your phone number linked to your account, your registered email address, or any additional information and screenshots you may have with us via [your support email address] or through our in-app support channels. Ensuring that all our users have a fair, safe, and transparent platform experience is our top priority. Such allegations are never ignored by us and are thoroughly investigated by our relevant departments. We would like you to know that we respect all your legal rights regarding the process and that we are open to cooperation with official authorities when necessary. Thank you for your interest, understanding, and cooperation. We would like to remind you that we are always by your side to resolve the matter as quickly as possible. Best regards, Sugo Support Team
