On September 21, 2025, at 18:40, I placed an order through Migros Yemek for delivery to the Karabağlar/Yeşilyurt area of İzmir from Subway. I ordered the Superstar BBQ (30 cm) Menu (Order No: 723889554). However, when my order arrived, the sandwich from the menu was missing — only the other items were delivered correctly.
I immediately contacted the Migros support team. They informed me that the store does not provide replacements or refunds for missing items, and that my case was forwarded to the resolution center. I did not contact Subway directly. I paid with Money Wallet, but I have not received any refund for the missing sandwich.
This is the first time I’ve experienced such an issue, and it caused me inconvenience. I request either a refund for the missing sandwich or for the product to be delivered as ordered.
On October 12, 2025, around 3:30 PM, I placed a ₺320 order through Yemeksepeti from Subway, to be delivered to my address in Erzene Neighborhood, İzmir (order number #y1hv-8b3q). However, my order was never delivered to me — it was apparently delivered to someone else instead. As soon as I realized...
On October 13, 2025, I placed an order through Yemeksepeti from Subway (order number #rwj4-k9rd). Although the system shows that my order was delivered, I never received it. It seems that someone else may have accepted the delivery, but it was not delivered to me. Because the system marks it as del...
On September 8, 2025, at 14:48, I placed order #zmws-7yby through Yemeksepeti from the Subway Muratpaşa Beachpark branch. I ordered an Italian BMT (30 cm) Menu, and the total was 305 TL. However, the product I received looked nothing like the images: it had almost no ingredients inside, was prepared...
On September 14, 2025, I placed an order through Yemeksepeti from the Subway Göktürk branch, but I was delivered the wrong sandwich. To resolve the issue, I used the “wrong item delivered” option in Yemeksepeti’s support section, but I only received automated messages and could not reach a customer ...
After work, I placed an order with Subway because I was continuing to work late. To my immense frustration, there was no communication and no food delivery. This left me and my colleagues hungry. Furthermore, Subway is refusing to refund my money and has provided no contact number for customer servi...
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