If Stylewe delivered an item unlike the photos,
Compare the product to the listing;
• Review:
– Product photos
– Item description
– Color, size, and material details
– Order confirmation
• Check for:
– Different design or style
– Incorrect color
– Different fabric or quality
– Missing features shown in the listing
Gather evidence immediately;
• Take clear photos of:
– The item received
– Packaging and labels
– Differences from the listing photos
– Any defects or quality issues
• Save:
– Product screenshots
– Order confirmation
– Payment receipt
– Delivery confirmation
Contact Stylewe support;
• Request:
– A full refund
– A prepaid return label if a return is required
– Reimbursement of any return shipping costs caused by the discrepancy
If support remains unresponsive, posting on Xolvie can help apply public pressure.
