I wanted to buy a pair of pants at the Buyaka Stradivarius store. I asked the staff in the booth if I could buy them so that they would stay on me because it would be embarrassing to wear them again because my pants were stained, she said that they could not be sold this way, I asked the same employee, who was also my same gender, to help me that I could not go to the cashier with stained pants. She said to ask the cashier. I went and quietly explained the situation to the woman at the cash register. She told me in a rude manner that she did not understand anything I said and that the attendant in the booth had already said that you could buy it, so why did I ask again? I couldn't believe it, all the customers heard that I was on my period. When it was my turn, she left the cashier. I asked the male customer representative who came later for the name of the official and he did not tell me. I asked who was in charge, he said it was the person whose name I was trying to learn and directed me to pay, never even listening. I have never come across such uncaring, indifferent and rude people in my life, I left without buying the product. Please give a warning to your employees who disgrace the brand, please, complaints are piling up...
I bought a shirt at the Stradivarius store in Ankara Ankamall. When I washed it as directed, the color turned gray and the shirt was no longer wearable. When I tried to return it, the store manager told me I washed it wrong and wouldn't take it back. Even though I asked the manager to look at the sh...
On October 10, 2025, I experienced a payment issue at the Stradivarius store in MarkAntalya, which caused me significant inconvenience. I paid for my purchase at the register, and the payment was clearly deducted from my bank account. However, the staff claimed that the POS system did not show any r...
I bought a pair of boots from Zara at Buyaka on October 17, 2023. I only wore them once, and they broke. When I went to the store to ask for an exchange, they simply brushed off my concern, saying it's a possibility. Why did the boots break after being worn just once? It's like they've been used for...
For years, I've been a regular shopper at Calzedonia Armada store, but I recently encountered unethical treatment. In the new season (Spring-Summer 2024), after trying on a pair of pants and several other items, I purchased them on 02.05.2024. However, before payment, I noticed a stain on the right ...
The stone-colored trousers I bought from Zara store had a discoloration on one leg after wearing and washing only once, and when I went to Akasya Shopping Mall Zara for return, I was told that it was a user error and would not be returned. Later, I noticed that the same pants in the same size had a ...
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