I'm really disappointed with my decision to go with Vivense for my purchase; it has turned out to be one of the most frustrating shopping experiences I've encountered. My order has been delayed for more than a month and a half, and after numerous attempts to get in touch with someone who could help, I’ve come up empty-handed. The customer service is handled by an external company, making it difficult to communicate directly with Vivense. Each call results in the same disappointing answer, making me feel ignored and frustrated. I didn't expect it to be so challenging to get the product I ordered. The service I received was far from satisfactory, and I highly recommend that anyone thinking about purchasing from Vivense proceed with caution.
I placed an order with Vivense, but sadly, the product came damaged. Since I brought up the issue, everything has been moving at a snail's pace with no significant advancements. Vivense recognized the issue, yet they have not been able to arrange a return with Ceva Logistics, the delivery service th...
I recently made a purchase from Vivense, but they continuously postponed the delivery of my order. After numerous tries to reach customer service, it took a complete 2 months for my product to be delivered. Feeling annoyed, I chose to address the problem by submitting a complaint to Consumer Rights....
I ordered a wardrobe from Vivense, but it wasn’t delivered on the promised date. I emailed their support team, but they didn’t provide any clear or helpful information. I’ve also tried reaching out to customer service, but haven’t been able to speak with anyone who can resolve the issue. The delay i...
I placed an order with Vivense five months ago, and to my disappointment, it has yet to be delivered as of March 28, 2024. I've already made the payment, but I still haven't received the product. In addition, I'm having trouble getting in touch with the store where I made the purchase and customer s...
I bought about six pieces of furniture from Vivense, looking forward to a seamless and enjoyable shopping experience. Unfortunately, my experience took a turn for the worse when I attempted to return only two of the items. I contacted customer service regarding my return request, but it was denied w...
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