I use the Soyo app on the iOS platform. For the past three days, I have been receiving a “Under Review” warning on all of my diamond withdrawal requests, and my diamonds are not being converted into cash. My account information is correct, and I entered my QNB Finansbank IBAN accurately and completely. I was previously able to withdraw without any issues, but this problem has been affecting all of my transactions for the last three days. I request that the total accumulated value of my diamonds be deposited into my bank account as soon as possible. I tried contacting customer service, but I have not received any response. I kindly ask for my issue to be resolved urgently.
On January 6, 2026, at 12:59 AM, I submitted a withdrawal request on the Soyo app for 250,000 diamonds in the amount of $56 via IBAN transfer. Although more than 24 hours have passed, the money has still not been deposited into my bank account, and the transaction continues to show as “under review”...
On December 16, 2025, I made a withdrawal through the Soyo app, and then on December 17, 2025, I submitted another withdrawal request. It has now been two days, and the total amount of approximately $12 from these two transactions has still not been deposited into my Ziraat Bank account. I contacted...
I have accumulated 22,777 coins in the Soyo Mobile app, but I do not know how to transfer these coins to my account. There is no section in the app such as “withdraw coins” or “claim rewards,” and I have not been asked to add any bank account information. I have also not received any notification, e...
For a long time, I have been receiving a warning on the Soyo app stating, “Your account has reached the upper limit,” and because of this message, I am unable to log into my account. Every time I open the app, I see the same warning and cannot use my account in any way. I contacted Soyo customer ser...
On October 11, 2025, I downloaded the Yoho app on my Android device to purchase diamonds for the Sugo game and used it for about half an hour. I carefully followed every required step to ensure the diamonds would be added to my account. However, the diamonds were never credited. In this process, I ...
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