I Face Missing Diamonds Issue in Sugo Game After Payment via Yoho App

Halil
Halil
YoHo
October 11, 2025 6:16 PM45

On October 11, 2025, I downloaded the Yoho app on my Android device to purchase diamonds for the Sugo game and used it for about half an hour. I carefully followed every required step to ensure the diamonds would be added to my account. However, the diamonds were never credited.

In this process, I was using my Sugo account with the user ID 147718427. When the diamonds didn’t appear, I only entered my email address into the system but didn’t receive any further assistance. I also made a ₺229 mobile payment for this transaction.

I request that the diamonds be added to my account as soon as possible, or that my payment be refunded. I kindly ask for a prompt resolution to this issue.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

I bought “diamonds” on YoHo, but they never appeared in my account — how can I claim this?

2 Complaint

Similar Complaints

Azar App Error After Buying 4,500 Diamonds on iPhone 15

Kadir
Kadir
Azar
September 26, 2025 11:55 PM74

On September 26, 2025, at 16:39, I purchased 4,500 diamonds through the Azar app on my iPhone 15 (iOS 17) and paid ₺800 ...

Yoho App Banned My Account After I Reported Unauthorized Charges

Gül
Gül
YoHo
October 2, 2025 10:26 PM69

While using the Yoho voice chat app, I discovered that large unauthorized charges were made to my Akbank credit card, wh...

Yoho Agent Scammed Me Out of $2,388 — No Response From Support Team

Abo
Abo
YoHo
August 28, 2025 2:33 PM24

Warm greetings, I would like to file a formal complaint against the authorized Yoho in-app shipping agent named Türki (...

Matchpub Failed To Deliver Purchased Content After Successful Transaction

Emirhan
Emirhan
MatchPub
October 20, 2025 7:26 PM290

On October 20, 2025, I made a payment through the Matchpub app on my iPhone 13 Pro using my credit card. An amount of 24...

Yoho Voice Chat Wrongfully Banned My Android Account and Demanded $1,900

Pembe
Pembe
YoHo
September 27, 2025 8:20 PM110

On September 22, 2025, at 2:29 a.m., my Yoho Voice Chat account (ID: 80033327) was permanently closed without any valid ...