Socios.com Password Reset Error

I've been having trouble resetting my password on Socios.com. I've reached out via email multiple times, but unfortunately, I haven't received any response yet. I've misplaced my withdrawal password and I'm unsure of the process to reset it. Can you please help me find a solution? Resetting a password shouldn't be so difficult. It's quite puzzling how a widely used app can present such challenges when it comes to recovering passwords. Please keep this in mind. After a month of facing challenges, I'm seriously considering deleting my account to put an end to this difficult situation.