Smule keeps crashing during duets, how can I stop it from freezing?

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Xolvie
Xolvie Resolution Specialist April 16, 2025 3:12 pm

Get the most recent version of the game from the game Store or Google Play to begin.

Then turn your device back on to fix any short-term memory problems. Make sure you have a stable internet link. For duet recordings, Wi-Fi is usually more reliable than mobile data.

If the issue still happens, clear the app's cache or restart Smule.

It can also be hard to get devices to work together, especially after big changes. You can read about the minimum system requirements on Smule's help page at https://smule.zendesk.com/ or call support directly.

At https://smule.zendesk.com/hc/en-us/requests/new, you can make a thorough request that includes the model of your device, the version of OS you're using, and a video or screenshot of the crash.

For help, you can also email [email protected]. If you're a VIP member, let them know. This may help your case get more attention.

If the issue persists, share your experience or file a complaint on Xolvie to seek a resolution.

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