Smule Account Reactivation Request

I have a Smule VIP Subscription purchased through the Smule website, and my account was suddenly disabled one day ago without any prior warning. When I tried to log in, I found out that my access had been blocked and I could no longer use my VIP features. I contacted Smule support and only received a generic message stating that my account was disabled due to repeated violations of the Community Guidelines and Terms of Service. However, this is the first time I have ever received such a notice from Smule, and I have never been informed of any previous warnings, suspensions, or specific violations. I am using the service in the USA and I believe there has been a mistake or an unfair decision regarding my account. I kindly request that my Smule account and VIP features be immediately reactivated, or at the very least that a clear and detailed explanation be provided about which content or actions allegedly violated the rules so I can understand and address the issue.