I purchased a Skechers product about 7 months ago, and one month later, the top layer of the product began to peel off. I sent it to the return service twice, and both times they said there was no manufacturing error and returned it. I noticed the lower parts of the peeling area were torn about a month ago. Because I was out of town, I took it to Skechers when I returned to Istanbul last week. They responded today that there was no manufacturing error in the message they sent me. Even representatives from the seller stated that the product was defective. However, the company refuses. I've been buying Skechers products for years, and this is the first time I've encountered a situation like this. It was a product I would recommend to anyone I knew. However, after my experience with the final product, I will not recommend it to anyone and will not purchase it myself. I will also file a complaint with the Consumer Arbitration Committee.
The product I bought with Skechers GO run trail brand was deformed and dismantled on the inner sides of both pairs within a month, although I used the product very carefully and meticulously, the product became like this. My exchange request to Skechers is not accepted. It's called user error. I hav...
after this, I have strong doubts about Skechers' dedication to customer satisfaction because they have refused to replace the shoe, even though it clearly has a manufacturing defect. I bought the shoes in December, but my daughter didn't wear them much because the weather was nice. Nevertheless, the...
The shoes I bought from the Skechers store in Çanakkale were returned to me despite coming apart at the seam, with the explanation that it was a "consumer fault." It’s been about 7 months since I purchased them. I had chosen Skechers specifically for its reputation for quality and reliability, which...
I regret not reading reviews before purchasing from Skechers. I bought a pair of Skechers shoes, and despite wearing them sparingly, a hole developed along the side within just 6-7 months. This was not a daily-use shoe, and I took good care of it. I visited the Skechers store at Marmara Park in Beyl...
I bought a pair of Skechers outdoor shoes, expecting durability and quality—especially considering the ₺ price tag. But after wearing them for just 2 or 3 months during winter, the mesh on the upper part started tearing apart. I couldn’t believe how quickly they fell apart, so I sent them in for ins...
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