1

SuperStep's Skechers Shoe Falls Apart in Just 2 Months

SuperStep's Skechers Shoe Falls Apart in Just 2 Months
SuperStep's Skechers Shoe Falls Apart in Just 2 Months
SuperStep's Skechers Shoe Falls Apart in Just 2 Months
SuperStep's Skechers Shoe Falls Apart in Just 2 Months
+3
Nurhayat
Nurhayat
Skechers
September 22, 2023 10:14 PM51

I bought a pair of Skechers shoes at the SuperStep store. After only two months of light use, the inner lining of the heel started to come apart. Unfortunately, they wouldn't replace or fix the item. They said I could only send it back for inspection twice. They even told me I could go to court if I wanted to. It's sad because Skechers is a brand that everyone loves because of how well it works. This is the first time I've bought their shoes, and I'm not happy with it. Even worse is that they don't offer any support after the sale. I didn't ask for a refund at first.

September 25, 2023 9:15 AM (2 days after complaint)

Dear Customer, Thank you for taking the time to bring this matter to our attention. Skechers Customer Communication Center

Comments

Similar Complaints

1

Skechers Sold Me Defective Shoes, Refused Refund or Repair

Cengiz
Cengiz
Skechers
February 26, 2025 2:21 PM29

The Skechers shoes I purchased with a two-year warranty began to deteriorate before I even hit the one-year mark. The so...

Skechers Sold Me Defective Shoes, Refused Refund or Repair
Skechers Sold Me Defective Shoes, Refused Refund or Repair
1

Skechers Product Quality Issue: Unusable After 20 Uses

Filiz
November 15, 2023 9:47 AM54

I bought a pair of Skechers shoes and the inside of them completely fell apart within a year. I only wore them about 20 ...

Skechers Product Quality Issue: Unusable After 20 Uses
Skechers Product Quality Issue: Unusable After 20 Uses
Skechers Product Quality Issue: Unusable After 20 Uses

Refunding Skechers Boots with Defects

Nuri
October 31, 2023 11:08 AM48

I bought a pair of boots from the Skechers website, and within the first year, I noticed that they started to break and ...

1

Skechers Refused to Replace My Shoes That Tore After a Few Months of Use

Emre
May 26, 2025 3:40 PM86

The shoes I bought from the Skechers store started tearing at the sides and developed an unpleasant appearance within ju...

Skechers Refused to Replace My Shoes That Tore After a Few Months of Use
Skechers Refused to Replace My Shoes That Tore After a Few Months of Use
Skechers Refused to Replace My Shoes That Tore After a Few Months of Use
Skechers Refused to Replace My Shoes That Tore After a Few Months of Use