Skechers Sold Me Defective Shoes, Refused Refund or Repair

Skechers Sold Me Defective Shoes, Refused Refund or Repair
Skechers Sold Me Defective Shoes, Refused Refund or Repair
29

The Skechers shoes I purchased with a two-year warranty began to deteriorate before I even hit the one-year mark. The soles began to crack, and the inner lining displayed noticeable wear after only a handful of uses. I contacted the brand hoping for a resolution, but they did not agree to a return or provide a repair option. It's really disappointing to invest so much in a product and not get any assistance when problems come up. If proper after-sales service isn't available, why would I choose Skechers? I had the option to purchase shoes from any typical store. I had high hopes for the brand's quality, but this experience really disappointed me. I anticipated a higher level of customer service and a more accountable approach.

Cengiz
February 26, 2025 5:49 PM

What good is it that my complaint reached you if there is no solution afterwards.

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