I bought a pair of Skechers sneakers from the SuperStep store at İzmir Agora Mall, and even though I only used them for walking, they began to exhibit significant wear and deformation in just around four months. I selected this brand due to its reputation for durability and reliability, so I was surprised when this occurred. I returned the shoes to the store to ask for a replacement, but my request was turned down. To make matters worse, I was informed that the damage could be attributed to improper use or negligence, which I found to be quite unjust. I’ve taken great care with the shoes and have used them precisely as advised. I felt quite disappointed and lacking in support after this experience. I will definitely think twice before making another purchase here. I truly wish that those who have encountered similar problems will also have their voices acknowledged.
I just bought sandals from the Skechers store at Ankara Mall on July 13, 2024. I was shocked to be given a show item instead of a new one. After only two weeks, the shoes broke. I was really upset, so I called customer service and took the sandals to the Skechers store at İzmir Optimum to ask for a ...
In April 2025, I purchased a pair of Skechers GO Walk shoes from the Skechers store at Ankara Forum Mall. I wore the shoes a few times a week for walking. However, in less than a year, both shoes developed tears and holes in the heel area. I took the product to the store and sent it in for a warran...
I purchased a pair of Skechers GO Run shoes for around ₺3249 and wore them for approximately 4 months under normal daily conditions. Out of nowhere, I started to notice cracking along the sides and a tear at the heel area. These issues clearly point to material failure rather than user misuse. Hopi...
The soles of the Skechers D'Lites I purchased from SuperStep Ankara's Ankamall Shopping Mall in March 2024 quickly deformed, eventually causing a complete puncture. I sent the product to the SuperStep branch in the Horizon Garden Shopping Mall in Denizli for warranty service on August 24th. On Augus...
Last year, I purchased a pair of Skechers D’Lites sneakers from the Skechers store in Izmir. Even though I wore them only a few times under very light use, the shoes quickly developed serious defects in the toe area, including separation and deformation. During the purchase, the sales staff clearly ...
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