1
Faik is completely dissatisfied with the result

Skechers 894189TK Track Shoes Unraveled at the Seams

Skechers 894189TK  Track Shoes Unraveled at the Seams
Skechers 894189TK  Track Shoes Unraveled at the Seams
Skechers 894189TK  Track Shoes Unraveled at the Seams
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December 02, 2023 11:01 am
79

On 22/10/2023, I shelled out 2,649.00 TL at the Olka Sports Equipment Inc. Skechers store in Izmir Forum Bornova for a pair of black track shoes, model number 894189TK bbk, confidently promised a two-year warranty by the store staff. After rocking them a mere three times, I noticed the left shoe was unraveling at the seams on the inside, and with every wear, the stitching was calling it quits. Not cool. So, on 19/11/2023, I shipped the shoes back to the Skechers store in Izmir Forum Bornova for a thorough inspection, complete with a form number 1-308151. Cut to 25/11/2023, I get an SMS from a Skechers user (how quaint) saying, "Your scrutinized product with request number 1-308151 shows no manufacturing flaws." Fast forward to 28/11/2023, I swing by the store to pick up the supposedly flawless shoes. this company under the guise of a two-year warranty, couldn't stand by their product, didn't bother sending a result form related to the issue, and all they could muster was an SMS notification. Talk about buyer's remorse.

December 04, 2023 9:17 am (1 day after complaint)

Dear Customer, Thank you for taking the time to bring this matter to our attention. We have initiated our investigations regarding the issue and will contact you within the day. Skechers Customer Communication Center

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