I purchased a pair of Skechers shoes for nearly a quarter of the minimum wage, but they tore after just 3-4 months of light use—worn only once or twice a week. I took the shoes back to the Özdilek Skechers store where I bought them, and they accepted my request, providing a replacement. However, 8-9 months later, the same issue occurred: the shoes fell apart again. When I returned to the store with the damaged pair, I was told that the wear and tear was due to “user error.”
Given that this was the second time I faced the same issue with this model, I requested a different model, but the company representatives insisted, "There's nothing we can do; you caused the damage." At 37 years old, I’m not playing street soccer with kids; I use my shoes normally. I’ve always used Skechers products, but they consistently have similar durability issues. Skechers shoes are comfortable but far from durable—why should we spend thousands on shoes that only last 3-5 months?
I’ve used other brands like New Balance and Adidas for years without issues, so facing the same problem repeatedly with Skechers is unacceptable. I demand that this product be accepted and exchanged for a different model. If Skechers doesn’t resolve this, I will take the matter to the Consumer Arbitration Board and share my experience on social media.
The shoes I bought from the Skechers store started tearing at the sides and developed an unpleasant appearance within just 4–5 months. Despite applying for a replacement, my request was rejected. Even though the shoes are under a 2-year warranty, no action has been taken. I paid ₺6,300 for these sho...
Skechers produces "poor" quality children's shoes. The shoes I bought for ₺3000 became unwearable in just 3 months. And my child didn't even go outside every day during the summer holidays. This is the first time I’ve bought your products, and I’m incredibly disappointed. Money isn't earned easily, ...
I purchased a pair of Skechers shoes on 02/02/2025, and on Monday, 19/05/2025, I noticed a crack on the sole. When I took the shoe off to inspect it more closely, I saw that it was also torn on the inside and the inner sole had started to fall apart. I had only worn these shoes for four months, just...
On October 5, I purchased a pair of sneakers from the Skechers store for approximately ₺7,000, and even though I only wore them 4–5 times, the inner heel area began to tear and became severely deformed. A shoe at this price point deteriorating so quickly both surprised me and left me let down. I had...
I'm very unhappy with the Skechers shoes I bought from you because they developed noticeable wear and tear on the sides and even tore at the leather in a remarkably short period of 5 months. When I sent them in for testing, I was disappointed to learn that it was due to a user error. I'm not sure ho...
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