On March 27, 2025, I purchased a pair of Skechers Max Cushioning Propulsion shoes for my son from the Skechers store in Vadi Istanbul. Even though the shoes were used for only about four months of daily wear, the inner back section tore, and the side materials started to hurt my son’s feet. In addition, the shoes deformed very quickly.
On October 17, 2025, I brought the product back to the Vadi Istanbul store. However, yesterday I received a message stating that my claim was rejected on the grounds of “user error.” My invoice number is 15-r-7-26199. Although the product is still under warranty, I do not accept that such short-term and normal use could be considered user error.
I am requesting either a replacement or a refund for the product. If no solution is provided, I will take this matter to the Consumer Court. I respectfully ask that my grievance be resolved as soon as possible.
On June 13, 2025, I purchased the Skechers Men’s Max Cushioning Premier Ascendant 2 model from the Skechers store in Ankara Cepa Shopping Mall. About three weeks ago, I noticed that the metal plates inside the slip-ins section of both shoes had deformed visibly from the outside, causing sores on my ...
On April 25, 2025, I purchased a pair of Skechers Skech-Air Court sneakers online from the Özdilek Mall. In just about five months, the right shoe developed a split along the side stitching and a separation on the sole, while the left shoe’s sole showed noticeable wear. I only used the shoes for eve...
In July 2025, I purchased a pair of Skechers Summits shoes from the Skechers store at Çanakkale 17Burada AVM for 2,634.31₺. Shockingly, after wearing the shoes only four times, I noticed significant heel deformation starting from the third use. The issue is not only visually unappealing but also cau...
About a year and a half ago, I purchased the Skechers Arch Fit 894262TK Block model shoes from the Skechers store at Forum Marlin Ankara. Around three months ago, I noticed tearing and separation on the outer side of the left shoe, as well as rips in the inner heel area of both shoes. I sent the pro...
In July 2025, I purchased a pair of Skechers Htrlmyrum shoes for approximately $81 (₺2,999 ≈ $81) at a discount from the Skechers store in Istanbul Venezia Mall. After only 3.5 months of light, careful daily use, the front part of the shoes started to come apart. As soon as I noticed the problem, I ...
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