Skechers Did Not Deliver My Shoes

After purchasing shoes from Skechers, I am still waiting for them to be delivered. On September 9th, I made the purchase at the Suadiye location, and they assured me that the shoes would be delivered to my house by a courier the following week on Monday. However, no one is answering the phone at the branch, and I'm curious why you're claiming it will be delivered by courier if you don't intend to deliver it to the recipient in person. The cost of the product has been deducted from my account, but I have yet to receive it. This is very discouraging and frustrating.
Dear Valued Customer, Thank you for taking the time to bring this matter to our attention. We have initiated our investigations regarding the issue and will contact you within the day. Skechers Customer Contact Center
It's been 2 weeks since I made the payment, but I haven't received the shoes I paid for.




