I bought a pair of Skechers Max Protect - Paragor shoes on December 20, 2024, and after just about 100 days of use, both shoes developed tearing in the inner heel lining. I sent them in for inspection, expecting a proper resolution given the high price I paid.
Instead, I received a generic reply stating: "Dear customer, your product with request number 1-446** was inspected, and no manufacturing defect was found. Unfortunately, we cannot accept your request."*
This response is completely unacceptable for a premium brand like Skechers. Shoes that are used lightly for just over three months should not fall apart like this. It’s clearly a material or quality issue, not user damage.
If my shoes are not replaced, I will be filing a complaint with the Consumer Arbitration Committee. I sincerely hope this message gets the attention it deserves, because this is no way to treat paying customers.
I purchased a pair of Skechers Arch Fit shoes at the end of November 2024. In just four months, the inner lining started tearing and the material showed clear signs of deformation. I submitted the shoes for inspection, only to receive a report stating that the damage was not manufacturing-related. ...
I purchased a pair of Skechers shoes on September 22, 2024, expecting high quality. However, within just a few days, the shoes started showing multiple defects. The material began peeling, the color faded, and the sole cracked. Over time, the inner lining tore, and white stains appeared on the front...
I purchased a pair of Skechers sneakers on June 9, 2024, and after just 4 months, the fabric on the top and sides has already started tearing. Despite...
I purchased a pair of Skechers athletic shoes, and before the warranty period even ended, I noticed tearing and unraveling in multiple areas. I immediately submitted a warranty inspection request, expecting the brand to stand behind its product. However, the response I received from Skechers stated...
On August 29, 2024, I purchased a pair of Skechers running shoes. Despite using them carefully for just two months, significant wear and tear appeared. The inner lining of the left shoe was visibly deformed, and the right shoe developed a tear. For such an expensive brand, this level of deterioratio...
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