I Face Sole Separation on Skechers Moonhiker Apogee Orbital Trek Within 10 Months

I Face Sole Separation on Skechers Moonhiker Apogee Orbital Trek Within 10 Months
I Face Sole Separation on Skechers Moonhiker Apogee Orbital Trek Within 10 Months
I Face Sole Separation on Skechers Moonhiker Apogee Orbital Trek Within 10 Months
I Face Sole Separation on Skechers Moonhiker Apogee Orbital Trek Within 10 Months
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September 05, 2025 10:12 pm
22

I purchased the Skechers Moonhiker – Apogee Orbital Trek shoes from the official Skechers online store with a 2-year warranty, and I have been using them for only 10 months. Despite the short usage time and wearing them under normal conditions, I noticed that both pairs have developed tears between the sole and the upper body. I first spotted the issue about two weeks ago, and for a product that cost this much and was advertised with durability, such an early defect is highly disappointing.

I immediately reported the problem to Skechers customer service, but unfortunately, they did not acknowledge my complaint and offered no solution. My order number is 2224148, and the product was delivered to my Isparta address. Considering the shoes are still under warranty, I should not be facing such resistance for an obvious manufacturing defect.

I expect Skechers to take responsibility and offer a proper resolution, whether it is a replacement, repair, or full refund. I urge Skechers to honor its warranty promise and resolve my issue quickly to restore my trust in the brand.

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