Sixt Rent A Car has been withdrawing money from my account without my knowledge or approval, and to make matters worse, they still haven’t refunded a previous charge that they were supposed to return. I’ve contacted their customer service multiple times, and despite repeated calls and follow-ups, no one has ever responded.
This kind of behavior is completely unacceptable. Not only are they taking money without my authorization, but they’re also refusing to communicate or resolve a refund that is clearly owed to me. I’ve given them more than enough time and opportunities to fix this.
Sixt, I’m done waiting. If I don’t receive a full explanation and refund immediately, I will be filing a legal complaint with the prosecutor’s office this Monday. I take this seriously and will not let it go. Customers deserve transparency and respect—not unauthorized charges and silence.
I booked a car through Sixt app and paid 5 days before my trip. On the day of the rental, when I arrived at the office to pick up the car, I was told that my account had been blocked and I needed to contact customer support. I had received no prior notification about this — nothing at all. First, Si...
Hello, I accidentally made a reservation with Sixt Rent a Car and canceled it right away through the app. Since then, I’ve been trying to get a clear answer on when my payment will be refunded and whether any deductions will be applied. So far, I’ve received no helpful information from customer serv...
I made a Sixt Rent a Car reservation from Turkey, paying the full amount in advance by credit card. However, when I arrived at Riyadh Airport, the local office demanded payment again, claiming that my initial transaction was not visible in their system. They told me to email customer service to corr...
I canceled my car rental reservation with Sixt due to incorrect dates. When I asked the customer representative for a confirmation email regarding the cancellation, they refused, claiming they couldn’t provide one. How am I supposed to know if the cancellation was processed correctly? They told me t...
I rented a car from Sixt Rent a Car in Bosnia and Herzegovina between May 22 and May 26. At the time of rental, they took a €700 deposit, and I was clearly told that it would be refunded on the same day I returned the vehicle. I returned the car as scheduled with no issues, yet the deposit has still...
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