Sixt Rent A Car Charged My Account Without Consent and Ignored My Refund Requests
Sixt Rent A Car has been withdrawing money from my account without my knowledge or approval, and to make matters worse, they still haven’t refunded a previous charge that they were supposed to return. I’ve contacted their customer service multiple times, and despite repeated calls and follow-ups, no one has ever responded.
This kind of behavior is completely unacceptable. Not only are they taking money without my authorization, but they’re also refusing to communicate or resolve a refund that is clearly owed to me. I’ve given them more than enough time and opportunities to fix this.
Sixt, I’m done waiting. If I don’t receive a full explanation and refund immediately, I will be filing a legal complaint with the prosecutor’s office this Monday. I take this seriously and will not let it go. Customers deserve transparency and respect—not unauthorized charges and silence.
Hello Ms. Filiz, First of all, thank you for your feedback. We tried to call you to discuss the matter, but unfortunately, we could not reach you. An email has been sent to you regarding the issue you mentioned in your evaluation. If there is any other matter we can assist you with, you can contact us. We would be pleased to assist you according to your requests and needs. We wish you a pleasant day. Customer Service - Sixt Rent a Car
