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Siemens Service Can't Solve Fridge Problem For 1 Month !!

June 3, 2024 3:01 PM27

I bought a Siemens refrigerator in January 2024, but it hasn't been cooling properly. On May 8, 2024, I filed a complaint regarding this matter. They stated that a part replacement was required. Unfortunately, the part from Germany still hasn't arrived since May 8, 2024. I'm really unhappy with Siemens for not providing us with a refrigerator for an entire month. 1) What causes a new fridge to malfunction? No answers yet. 2) There seems to be no end in sight as a result of a delay that has lasted for an entire month.

June 3, 2024 4:58 PM (1 hour after complaint)

Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Representative will contact you regarding your application as soon as possible. For all your applications, our Siemens Call Center is at your service 24/7 from anywhere in Turkey. We appreciate your interest in our brand. Sincerely, SIEMENS Communication Center

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