I purchased a Siemens EQ500 coffee machine, and it has already been sent to service twice due to a grinder malfunction. Each time, it was returned with the issue supposedly fixed. Now, it's in service again, making it the third time. According to the law, if a product has the same issue twice, it qualifies for a replacement. I am exhausted from dealing with this, and I am requesting a replacement for my machine. If you are not willing to replace it, I request the return of my machine. I am prepared to take legal action, and I have all the service documents on hand.
I bought a Siemens EQ500 coffee machine, and it has been a constant headache. The grinder malfunctioned, and I’ve sent it to service twice, where they supposedly fixed it, but now it’s back in the service center again. This makes it the third time the machine has needed repairs. According to the law...
About two years ago, I purchased Siemens EQ500 offee machine through the company’s official website, and I am now experiencing an issue where I cannot reinstall the brewing unit after cleaning it. Although the brewing unit is designed to be removable and cleanable, placing it back after cleaning is ...
I purchased the Siemens EQ500 coffee machine, trusting the brand's global reputation and was initially satisfied. However, after removing the internal coffee grinder component for cleaning—following the instructions shown both on the machine and on Siemens’ official YouTube videos—we were unable to ...
I purchased my Siemens EQ300 coffee machine two years ago, and just three months after buying it, it started leaking water. I sent it in under warranty, requested a replacement, but my request was denied, and the device was repaired instead. Now, it’s leaking again—this time from the bottom of the w...
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