For the past four days, since 13 February, I have been unable to log in to my account on www.sidracha**.com using my email address alameen***@gmail.com. Whenever I try to sign in, I receive the message: “This email has been deactivated from Sidra,” and I therefore cannot access my Sidra account at all. I do not know why my email has been deactivated, and I have not received any prior notice or explanation. I kindly request that my Sidra email/account linked to alameen***@gmail.com be restored or reactivated as soon as possible, so that I can regain access to my account, or that I am provided with a clear explanation of the reason for this deactivation.
I am a user of the Sidra mobile app and as of yesterday, 04/12/2025, I discovered that my account has been deactivated. When I try to log in, the application displays “Account Deactivated” and I am unable to access my account at all. I have not yet been able to reach customer service about this prob...
My Sidra Chain account has been deactivated since last month, and since then, I have been unable to log in and use the services. I did not receive any clear information or explanation about the reason for this deactivation. Because my account is deactivated, I cannot access my profile or benefit fro...
My name is Abdulrahman Aamir Al***, and I am a user of Sidra Chain in Nigeria. Today, my Sidra Chain account was suddenly deactivated without any prior notice or explanation, and since then, I have been unable to access my funds or use the service. I did not receive any message or reason from Sidra ...
My Sidra Chain user account is not allowed to authenticate, and this problem has been ongoing for three months. The issue is related to my Gmail account at mdalaminahamed***@gmail.com. Please resolve this problem as soon as possible. I would be very grateful if the Sidra team could fix it quickly, a...
I am a user of Sidra Network, and I have lost access to my 2‑factor authentication. Two days ago, the 2FA application I was using was deleted from my ...
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