Shortmax Weekly Subscription Cannot Cancel And Charges Continue

profile
March 05, 3:03 pm
29

I have a weekly subscription with Shortmax that I am unable to cancel. The app does not show any option to cancel, and Shortmax itself does not appear under my subscriptions in the Google Play Store, so I cannot stop the automatic payments from there either. This is my second week using Shortmax, and during this period I have been trying to cancel the weekly subscription without success. I contacted Shortmax customer service, but they only gave me the runaround and did not provide any clear or direct answer on how to cancel my subscription. My bank card is being charged 19 dollars every week for this service, and I currently have no way to stop these charges from continuing. I find this very worrying and inconvenient. I request that my Shortmax weekly subscription be cancelled immediately so that no further payments are taken from my bank card, and that I receive a refund for the period in which I have been unable to cancel despite my attempts. I also want my card details removed from their system after the cancellation.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Cancellation Of Subscription On ShortMax - Watch Dramas & Show

profile
March 02, 11:22 pm
116
cancellation-of-subscription-on-shortmax-watch-dramas-show-1.jpg

Shortmax Won’t Let Me Cancel Weekly Subscription

profile
December 26, 2025 12:14 pm
115

Shortmax Ignores Emails and Keeps Subscription Active

profile
December 02, 2025 11:15 am
3
Report a Similar Issue