I recently purchased a Shiseido Zen perfume for ₺2600 from Sephora, expecting the authentic, long-lasting fragrance I’ve used before. However, the perfume I received smells noticeably different and loses its scent within 5 minutes of application. It’s unlike any genuine Shiseido Zen I’ve ever used. This has left me seriously questioning whether the product is authentic. I never imagined Sephora—a globally recognized retailer—would sell something that feels fake or tampered with. I’m requesting a full product inspection and a refund if the perfume is confirmed to be faulty or not original. I trusted the brand and the store, but this experience has shaken that trust. I expect Sephora to take responsibility and resolve this issue promptly.
Just four days ago, I purchased a bottle of Shiseido Zen perfume, expecting the same quality I’ve trusted for years. To my shock, the packaging was completely different—made of what seems to be cheap wood instead of the elegant glass bottle I’m used to. Even worse, the scent doesn’t last at all. I s...
I purchased a Shiseido Ginza perfume for 2,309.70₺, expecting a high-quality, original product. However, the perfume has almost no scent, no matter how much I spray. It simply does not smell like an authentic fragrance. I reported this issue to the seller, and after smelling the perfume, they also ...
I purchased a Versace Eros perfume from Sephora's Buyaka store, but its scent doesn’t last even half an hour. I returned it to the store, and they assured me it would be examined. Two weeks later, I called Sephora, and they said the product was inspected, no issues were found, and they’d notify me w...
I ordered a Shiseido Zen perfume from a seller named Beaute Kozmetik A.Ş. on Trendyol.com, expecting the authentic product I’ve used before. However, when I opened the box, I was shocked! The bottle was completely different from the official design sold worldwide. Instead of the standard cap, it had...
I ordered a Shiseido Zen perfume from a seller named Beaute Kozmetik A.Ş. on Trendyol.com, expecting the authentic product I’ve used before. However, when I opened the box, I was shocked! The bottle was completely different from the official design sold worldwide. Instead of the standard cap, it had...
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