Starbucks 30 Stars Not Added After ₺500+ Purchase


I just bought 3 cold coffees from the Starbucks located at the Shell Sefaköy İstanbul branch. They were advertised with a 20% discount, but when I made the purchase, they charged me the full price without applying the discount. Because of being on a long journey, I was unable to go back and deal with this matter. Kindly forward this issue to the appropriate departments. I kindly ask for a prompt resolution.


On Thursday, February 6, I placed an order for six coffees from Starbucks through the Yemeksepeti app. While four coffees arrived intact, two were spilled with their lids open. The delivery courier took back the damaged coffees, assuring me that Starbucks would send replacements. However, eight days...

I experienced serious issues with my order from Starbucks via Yemeksepeti. The notes I provided during the order were completely ignored, and the package arrived with the safety seal already open. My drink had spilled inside the bag, and the whipped cream on top was missing. This situation is unacce...
I couldn't redeem my complimentary beverage at the Starbucks location in Sabiha Gökçen Airport. Shouldn't this offer be valid at all branches? I am extremely dissatisfied with this situation. In addition, the staff at this location displayed a lack of respect. I kindly ask for immediate attention to...
I participated in Starbucks' "Star Rain" campaign through their mobile app, which promised 15 free drinks for spending ₺3000. However, after meeting the spending requirement, I did not receive the promised rewards. When I contacted customer service, they informed me that I needed to purchase specif...
Comments