I just bought 3 cold coffees from the Starbucks located at the Shell Sefaköy İstanbul branch. They were advertised with a 20% discount, but when I made the purchase, they charged me the full price without applying the discount. Because of being on a long journey, I was unable to go back and deal with this matter. Kindly forward this issue to the appropriate departments. I kindly ask for a prompt resolution.
The coffees we bought from Starbucks Yeniköy Shell branch were cold. And we took it to the employees there, they saw that it was cold and they said there is nothing they can do but to call customer service. We waited in line for 20 minutes. If people had time, they would sit in the cafe anyway. It i...
Since the 21st of October, my below-listed complaint has gone unanswered. On November 15, I was informed that the payment had been lost; I subsequently forwarded the confirmation of payment, but to no avail. Without prejudicing your right to file a formal complaint, I urge you to find a swift soluti...
On Thursday, February 6, I placed an order for six coffees from Starbucks through the Yemeksepeti app. While four coffees arrived intact, two were spilled with their lids open. The delivery courier took back the damaged coffees, assuring me that Starbucks would send replacements. However, eight days...
I experienced serious issues with my order from Starbucks via Yemeksepeti. The notes I provided during the order were completely ignored, and the package arrived with the safety seal already open. My drink had spilled inside the bag, and the whipped cream on top was missing. This situation is unacce...
Comments