I couldn't redeem my complimentary beverage at the Starbucks location in Sabiha Gökçen Airport. Shouldn't this offer be valid at all branches? I am extremely dissatisfied with this situation. In addition, the staff at this location displayed a lack of respect. I kindly ask for immediate attention to this matter.
I visited the Starbucks Coffee location at Sabiha Gökçen Airport and was shocked to learn that I couldn’t use my Yıldızlı (Star Rewards) products there. When I asked the staff, they simply said, “This branch is a franchise,” as if that alone justified it. To my knowledge, all Starbucks stores are c...
After purchasing 15 drinks through the Starbucks app, I recently earned a free coffee reward. I chose to redeem my reward at the Starbucks in Tire, Izmir. However, when I presented my reward to the cashier, they informed me that this program is not available at their location. I felt unsatisfied and...
I recently made a purchase at Starbucks Havalimanı Landside, where I bought three items and made sure to scan my QR code as always to earn my Stars. Despite this, no Stars were added to my account. When I contacted customer support, I was told they couldn’t help me because I didn’t have the physica...
I always look forward to my coffee time. However, today at Starbucks, the barista mistakenly added two drinks to my bill instead of one. When I pointed out the error, she responded with a deep sigh and rude behavior, frowning at me. Unfortunately, this isn't the first time I've experienced such trea...
For the past five days, I've been dealing with a vexing problem with the Starbucks mobile app. Despite reporting it in writing and by phone, I have received no response, positive or negative. The issue is that I am unable to use my balance or free drink rewards within the app. Even when I visit Star...
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