Paid for SHEIN Mystery Box but No Product Delivered, Requesting Refund or Delivery

Zeynep
Zeynep
SHEIN
October 14, 2024 12:33 PM287

I purchased a mystery box from SHEIN and paid for it, including the shipping fees two or three times, yet no product has been delivered to me. This is extremely disappointing, especially from such a well-known brand. If you aren’t going to deliver the product, stop promoting it. Either send me the product I paid for or issue a full refund. This experience has been a complete letdown, and I hope for a swift resolution to this problem.

Comments

Similar Complaints

My Shein Order Not Delivered, No Refund Received

Ceren
Ceren
SHEIN
December 18, 2024 11:38 PM734

I made a purchase on Shein, but my package has not arrived, and I haven't received a refund either. This situation is co...

1

Shein Surprise Box Order Not Delivered – Requesting Refund

Meral
Meral
SHEIN
November 1, 2024 2:28 PM399

I participated in Shein's surprise box promotion and paid for my order, yet my package has not arrived. Either they shou...

SHEIN Marked My Order as Delivered But I Never Received the Package

Aydı
Aydı
SHEIN
May 3, 2025 11:12 PM401

I placed an order with SHEIN on April 27, and later received a message saying the package had been delivered to my addre...

2

Paid for SHEIN Surprise Box but Received Nothing

İlknur
İlknur
SHEIN
November 3, 2024 12:44 PM443

I recently purchased a surprise box from SHEIN, and a payment of ₺78.26 was taken from my account. However, I didn’t rec...

I Received My SHEIN Order at the Wrong Address and Still Can’t Get a Refund

Dd Hh
Dd Hh
SHEIN
April 14, 2025 6:48 AM516

I placed an order through SHEIN, and instead of delivering it to my address, the package was left at someone else’s door...

1 Support