I recently purchased a surprise box from SHEIN, and a payment of ₺78.26 was taken from my account. However, I didn’t receive any confirmation by message or email, leaving me with no information about my purchase status. I have the transaction receipts and screenshots as proof of payment. It’s extremely disappointing and feels dishonest to take customers' money without delivering the promised items. I want my money refunded immediately, as this situation is unacceptable. Like many others who have experienced similar issues, I simply want the return of my money.
I placed an order on SHEIN and ₺1000 was immediately withdrawn from my account, but my order was never confirmed. To make things worse, SHEIN attempted to charge my card four more times, but those failed due to insufficient funds. Still, the first ₺1000 payment was successful, and I have the receipt...
I cancelled my order from SHEIN, but the money has not been credited back to my account. I am frustrated with this situation. Even if I wanted to shop again, this experience makes me hesitant. The total amount of ₺564 should be refunded as soon as possible; this is unacceptable! I frequently shop on...
I participated in Shein's surprise box promotion and paid for my order, yet my package has not arrived. Either they should send my shipment or issue a full refund. It’s disappointing to experience this kind of deception—it discourages trust in online shopping altogether. I made the payment on Octobe...
It’s been over a month since Shein took more than ₺20,000 from me, and I still haven’t received my products or a refund! There’s no way to contact anyone—no phone number, no response at all. This is incredibly frustrating, and I feel completely helpless. I demand that Shein either refund my money im...
I placed an order with Shein totaling €98.69, and the expected delivery date was between April 1–3. It’s now well past that window, and my package never arrived. I contacted Shein customer service multiple times, but they were completely unhelpful and dismissive. Despite not canceling or returnin...
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